At JM Clinic, we are committed to protecting the privacy of the personal data of our patients, users, and website visitors.
1. Data Controller
Owner: Ioana Marculescu
Tax ID/NIE: Y124713T
Address: Plaza Adolfo Luque Chicote N3, 29670 San Pedro Alcántara, Málaga
Email: info@jmclinic.es
2. Purpose of Data Processing
At JM Clinic, we process the personal data you provide us in order to:
- Respond to requests for information, enquiries, or contact made via the website, email, or telephone.
- Manage the booking, confirmation, and follow-up of appointments.
- Provide our aesthetic medicine services and carry out the corresponding follow-up.
- Manage administrative, accounting, and invoicing tasks.
- Send communications related to our services, provided there is a legal basis to do so.
- Comply with applicable legal obligations.
3. Categories of Data Processed
Depending on the case, we may process the following data:
- Identification data: first and last name(s).
- Contact data: telephone number, email address.
- Administrative and billing data.
- Data you provide in your enquiries.
- Health data when necessary for the assessment, diagnosis, treatment, and follow-up of the services provided.
Health data is considered by the GDPR to be a special category of personal data and requires enhanced safeguards.
4. Legal Basis for Processing
The legal basis for processing your data may be:
- Your consent, when you contact us voluntarily or request information.
- The application of pre-contractual measures or the performance of the contractual relationship when booking or receiving our services.
- Compliance with legal obligations.
- Where applicable, the processing of health data when necessary for the provision of healthcare services or health-related services, in accordance with applicable regulations.
The AEPD indicates that, in the healthcare sector, the centre or professional may be entitled to process the data necessary for care, although there remains an obligation to inform the patient in advance.
5. Data Retention
Your data will be retained for as long as necessary to fulfil the purpose for which it was collected and, thereafter, for the legally required periods to address potential liabilities.
When the data is no longer necessary, it will be deleted or duly blocked for the legally established period.
6. Data Recipients
As a general rule, your data will not be disclosed to third parties, except where required by law or when necessary for the proper provision of the service.
However, service providers that provide ancillary services to JM Clinic—such as web hosting, email, administrative management, or technology support—may have access to your data, acting in such cases as data processors under the corresponding contract.
7. User Rights
8. Data Security
- Access
- Rectification
- Erasure
- Object
- Restriction of processing
- Data portability
- Not be subject to automated decision-making, where applicable
To do so, you may send a request to info@jmclinic.es, stating your full name, the right you wish to exercise, and, where applicable, attaching a copy of a document that allows your identity to be verified.
The AEPD expressly recognises these rights and allows you to lodge a complaint with it if you consider that the processing of your data does not comply with the regulations.
8. Data security
JM Clinic implements appropriate technical and organisational measures to protect personal data and prevent its loss, alteration, unauthorised access or improper processing, especially in relation to health data, which requires enhanced protection.
9. Accuracy of Data
The user guarantees that the data provided is true, accurate, and up to date. If providing third-party data, the user declares that they have the necessary legal basis to do so and undertakes to inform them of the content of this privacy policy.
10. Changes to the Privacy Policy
JM Clinic reserves the right to modify this Privacy Policy to adapt it to legislative, case-law, or internal operational developments. In the event of significant changes, the updated version will be published on this website.